Shipping Information

  • All orders include our Australia Post standard shipping service at no additional cost.
  • All orders are shipped from our warehouse located at 145 Pellew Road, Penfield SA 5121.
  • StarTrack Premium express shipping is available for all orders and calculated during checkout.
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email.
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended.
  • Express deliveries via StarTrack Premium may not be left unattended.

Standard Shipping Times

Please refer to the table below to find your regions estimated shipping time (business days)

NSW & ACT Standard Post Express Shipping
Sydney Metro 4-6 days 2-3 days
NSW County 4-7 days 2-3 days
Canberra 4-6 days 2-3 days
VIC Standard Post Express Shipping
Melbourne Metro 3-5 days 2-3 days
VIC County 3-6 days 2-3 days
SA Standard Post Express Shipping
Adelaide Metro 2-4 days 2-3 days
SA County 2-5 days 2-3 days
QLD Standard Post Express Shipping
Brisbane Metro 4-7 days 2-3 days
QLD County 5-9 days 3-5 days
QLD Remote (far nth) 7-15 days 3-5 days
WA Standard Post Express Shipping
Perth Metro 6-7 days 2-4 days
WA County 7-9 days 3-5 days
WA Remote 8-11 days 3-5 days
NT Standard Post Express Shipping
Darwin Metro 5-8 days 2-4 days
NT Remote 14-15 days 3-5 days
TAS Standard Post Express Shipping
Tasmania Metro 5-6 days 2-4 days
TAS Remote 14-18 days 3-5 days

* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.