Shipping Information

  • All orders include our Australia Post standard shipping service at no additional cost.
  • All orders are shipped from our warehouse located at 145 Pellew Road, Penfield SA 5121.
  • Priority express shipping is available for all orders and calculated during checkout.
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email.
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended.
  • Express deliveries via Toll Priority may not be left unattended.

Updated Shipping Times due to COVID-19

You’ll find updated delivery times below, applicable to orders placed on 23 March 2020 onwards:

VIC

Metro 5-9 days

Regional 9-11 days

NSW

Metro 5-9 days

Regional 9-11 days

QLD

Metro 6-10 days

Regional 10-12 days

WA

Metro 8-12 days

Regional 12-14 days

SA

Metro 4-8 days

Regional 8-11 days

TAS

Metro 6-10 days

Regional 10-12 days

NT

Metro 6-10 days

Regional 10-12 days

ACT

Metro 5-9 days

Regional 9-10 days

 

You may also experience a split delivery of your order, however you can expect your complete order within three days of the first delivery. Please contact us if you have not received your order outside the above timeframes. Thank you for your patience.

 

 

Standard Shipping Times

Please refer to the table below to find your regions estimated shipping time (business days)

NSW & ACT Standard Post Express Shipping
Sydney Metro 4-6 days 2-3 days
NSW County 4-7 days 2-3 days
Canberra 4-6 days 2-3 days
VIC Standard Post Express Shipping
Melbourne Metro 3-5 days 2-3 days
VIC County 3-6 days 2-3 days
SA Standard Post Express Shipping
Adelaide Metro 2-4 days 2-3 days
SA County 2-5 days 2-3 days
QLD Standard Post Express Shipping
Brisbane Metro 4-7 days 2-3 days
QLD County 5-9 days 3-5 days
QLD Remote (far nth) 7-15 days 3-5 days
WA Standard Post Express Shipping
Perth Metro 6-7 days 2-4 days
WA County 7-9 days 3-5 days
WA Remote 8-11 days 3-5 days
NT Standard Post Express Shipping
Darwin Metro 5-8 days 2-4 days
NT Remote 14-15 days 3-5 days
TAS Standard Post Express Shipping
Tasmania Metro 5-6 days 2-4 days
TAS Remote 14-18 days 3-5 days


* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.