Shipping Information

  • All orders include our Australia Post standard shipping service at no additional cost.
  • All orders are shipped from our warehouse located at 145 Pellew Road, Penfield SA 5121.
  • Priority express shipping is available for all orders and calculated during checkout.
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email.
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended.
  • Express deliveries via Toll Priority may not be left unattended.

2020 Christmas Delivery Cut Off Dates

Friday, December 11th

Adelaide Inner Metro

Adelaide Outer Metro

SA Near Country

Thursday, December 10th

Ballarat Region City/Subs

Bendigo Region City/Subs

Country Areas Attached to Metro VIC

Geelong Region City/Subs

Gippsland Region Subs & District

Melbourne Metro

SA Far Country

Mount Gambier

Wednesday, December 9th


Ballarat Region (Selected Areas)

Ballarat Region Other

Bendigo Region (Selected Areas)

Bendigo Region Other

Broken Hill

Canberra Metro

Canberra Region Other

Country Areas Attached to Metro NSW

Geelong Region (Selected Areas)

Geelong Region Other

Gippsland Region (Selected Areas)

Gippsland Region Other

Hunter Region (Newcastle) Primary

Seymour Region (Selected Areas)

South Coast (Wollongong) Primary

Sydney Metro

Seymour Region Other

Tuesday, December 8th

Brisbane Inner Metro

Brisbane Outer Metro

Central Coast Region (Gosford)

Central West (Bathurst) Primary

Gold Coast Region


Hunter Region (Newcastle) Other

Mid North Coast Region (Kempsey)

Murray Region (Albury)

New England Region (Tamworth)

Northern Rivers Region (Casino)

Perth Metro

Riverina Region (Wagga Wagga)

South Coast (Wollongong) Other

Southern Highlands Region

Sunshine Coast Region Primary

Toowoomba City & Near Region

Western Plains Region (Dubbo)

Central West (Bathurst) Other

Monday, December 7th

Alice Springs

Cairns City & Near Region

Darwin City & Subs

Mackay Region

Rockhampton City & Near Region

Sunshine Coast Region Other

Toowoomba Region Far

Townsville City & Near Region

Sunday, December 6th

Cairns Region Far

Rockhampton Region Far

Townsville Region Far & Mt Isa

WA Central/Murchison/Goldfields

WA Great Southern Region

WA South Roads

WA Bunbury

Thursday, December 3rd

WA Pilbara

Wednesday, December 2nd

WA Kimberley

Thursday, November 26th

Cairns Region Distant

NT Other

Monday, November 23rd

Tasmania Remote


Please contact us if you have not received your order outside the above timeframes. Thank you for your patience.



Standard Shipping Times

Please refer to the table below to find your regions estimated shipping time (business days)

NSW & ACT Standard Post Express Shipping
Sydney Metro 4-6 days 2-3 days
NSW County 4-7 days 2-3 days
Canberra 4-6 days 2-3 days
VIC Standard Post Express Shipping
Melbourne Metro 3-5 days 2-3 days
VIC County 3-6 days 2-3 days
SA Standard Post Express Shipping
Adelaide Metro 2-4 days 2-3 days
SA County 2-5 days 2-3 days
QLD Standard Post Express Shipping
Brisbane Metro 4-7 days 2-3 days
QLD County 5-9 days 3-5 days
QLD Remote (far nth) 7-15 days 3-5 days
WA Standard Post Express Shipping
Perth Metro 6-7 days 2-4 days
WA County 7-9 days 3-5 days
WA Remote 8-11 days 3-5 days
NT Standard Post Express Shipping
Darwin Metro 5-8 days 2-4 days
NT Remote 14-15 days 3-5 days
TAS Standard Post Express Shipping
Tasmania Metro 5-6 days 2-4 days
TAS Remote 14-18 days 3-5 days

* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.